Terms of Service & Shipping Information
Currently we will only be doing local drop offs and postal deliveries on Monday's and Friday's, which, depending on your choice at checkout, will be sent either 1st or 2nd class with our courier.
Our policy lasts 21 days. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please contact us to arrange a return. Please contact us via email firstname.lastname@example.org Please allow 1 working day for a reply, though we do try our hardest to answer emails as quickly as we can.
We are unable to offer refunds or exchanges on used items, and it must be in it's original condition and packaging. The customer has 14 days to request a refund from receiving their order. All goods will be inspected upon return. Please ensure you package your return securely to prevent any damage to the items or boxes. We can only accept returns for orders placed via our website. You may wish to choose a delivery service that insures your parcel to the value of the goods being returned.
We recommend sending your return via tracked or signed for delivery and always keep a proof of postage, as the returned item is your responsibility until it reaches us.
Delivery charges are non-refundable, unless the item is faulty.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Please allow up to 14 working days to be credited with your refund. All refunds are credited via the original payment method used when placing your order.
InNaturesName.com will never share or sell your personal information and data to any third-party businesses or persons. However, we are required to share details – such as full name and address - with the courier.
How do we use your personal data?
The details you provide at checkout and if signing up to a membership are used for fulfilling your order - including shipping, invoicing, sending order updates and if we need to, to contact you about your order.
All customer personal data and information is stored securely and will never be made available for any other person at any time.
Terms of Service
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Online Store Terms
By agreeing to these Terms of Service, you agree that you will not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of our Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Modification of Service and Prices
The prices of our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products. However we cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right to discontinue any product at any time.
Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Third Party Links
Certain content available via our website may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Comments, Feedback and Reviews
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Questions regarding our Terms of Service should be sent to us at: email@example.com